🔄 Return & Refund Policy 🔄

Welcome to ShopLuxStoreLLC.com 🛍️✨

Customer satisfaction is our top priority 💖
If you are not completely satisfied with your purchase, we’re here to help.

📦 Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

✔️ Item must be unused and in original condition
✔️ Item must include original tags and packaging
✔️ Proof of purchase or order confirmation is required

Items that are damaged, worn, or used may not qualify for a return.

🚫 Non-Returnable Items

The following items cannot be returned:

❌ Sale or clearance items
❌ Gift cards
❌ Customized or personalized products
❌ Used or damaged items caused by the customer

💸 Refunds

Once we receive and inspect your returned item, we will notify you about the approval status of your refund.

If approved ✅
Your refund will be processed to your original payment method within 5–10 business days 💳

🔁 Exchanges

We only replace items if they are:

✔️ Defective
✔️ Damaged during delivery
✔️ Incorrect item received

If you need an exchange, please contact our support team 📩

🚚 Return Shipping

Customers may be responsible for return shipping costs unless the item received was damaged or incorrect.

Shipping charges are non-refundable.

📩 Order Issues

If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery with photos of the item and packaging.

❌ Order Cancellation

Orders can only be canceled before they are shipped.

Once an order has been dispatched, it cannot be canceled.

💌 Contact Us

If you have any questions regarding returns or refunds, feel free to contact us anytime 💖

🌐 ShopLuxStoreLLC.com

✨ Thank you for shopping with us ✨
🛍️ Fashion • Style • Confidence 💕